Date: 28th Nov 2010
Venue: Studio @ Hotel Andaz, 40 Liverpool St, London EC2M 7QN
After the initial euphoria of taking on the established banks, many challenger banks now seriously need to consider how they will scale up and expand their operations whilst keeping customers at the heart of everything they do. In a heavily regulated environment and amidst growing customer inertia challenger banks are at a crossroads. It is inevitable that whilst some will succeed, others will perish.
You may have a great business proposition and a fantastic team today, but are you going to be able to scale your customer base, your funding, your talent, your IT systems, even your office space? Crucially, will your customer strategy survive this scaling? You need to ensure you have the right strategy in place to scale so that you will seamlessly be able to continue growing your business as your customer base expands and becomes ever more demanding.
What will set the successful players apart from those that fail? Join industry experts and peers to understand what you can to do future-proof your business and how to best take advantage of emerging technologies to avoid trading customer-centricity for growth. The event will focus on experience sharing and thought-provoking contributions from industry leaders.
WHO SHOULD ATTEND? CXOs and senior executives of challenger banks focused on disrupting the financial services industry, creating a sustained competitive differentiation and laying the foundations for a future-ready business.